Website care and support
Website Maintenance for Small Businesses
Keep your website secure, current and easy for customers to use. We can maintain websites we built as well as many existing websites created by other providers.
What we can manage
Practical maintenance without the technical confusion
Maintenance can be arranged as ongoing support or quoted work for a specific problem. The exact scope depends on your website platform, hosting access and the condition of the existing site.
Software updates
Core software, themes, plugins and apps can be updated with a review afterwards to check that key pages and functions still work.
Backups and recovery
We can review backup schedules, confirm where backups are stored and plan recovery options before major updates or website changes.
Security checks
We can review administrator accounts, login protection, outdated software, SSL, suspicious changes and common security risks.
Performance improvements
Image optimisation, caching, database cleanup, plugin reduction and other practical steps can improve loading speed where the platform allows.
Content changes
We can update prices, services, opening hours, staff details, contact information, images, product details, landing pages and repair articles.
Forms and website checks
Contact forms, quote forms, navigation, mobile layout, important links and main customer actions can be tested and corrected.
SEO health checks
We can review broken links, page titles, metadata, sitemap status, indexing warnings, Search Console issues and basic local SEO consistency.
Technical support
Help is available for website errors, hosting questions, domains, SSL certificates, email setup and problems caused by updates or platform conflicts.
Platforms we support
We can work with more than WordPress
We build, service and troubleshoot websites across a range of platforms. Support depends on the access available and whether the platform permits the required change.
WordPress
Our preferred platform for most small and medium businesses because it offers strong ownership, flexibility, SEO control and room to grow.
Shopify
Store setup, content changes, theme adjustments, app checks and general e-commerce support where practical.
Wix and Squarespace
Page updates, layout changes, content support, forms and troubleshooting within the limits of each hosted platform.
Other website platforms
We can assess Joomla, Drupal and other content management systems and explain whether maintenance, repair or migration is the better option.
Why WordPress
Why we recommend WordPress to most customers
We do not recommend WordPress because it is the only platform we can service. We recommend it because it is a strong website manager for most small businesses and gives owners more control over their long-term website.
Ownership and control
Your website can be hosted with a provider you choose, and you are not locked into one website builder for every feature.
Flexible and scalable
WordPress can support a simple business site, detailed service pages, bookings, forms, membership features and online stores.
Strong SEO tools
It provides good control over page structure, metadata, speed work, structured data and local service content.
Good long-term value
Many important features can be managed without paying a platform fee each time the website needs to grow.
Existing websites
You may not need to rebuild your website
If your current platform is meeting your needs, we can often maintain or improve it without moving everything. We only recommend a migration when there is a clear technical, cost or ownership benefit.
Maintain the current site
Keep the existing platform while we handle agreed updates, content work and fault correction.
Improve performance and security
Reduce common problems, remove unused features where safe and improve the site within the platform limits.
Fix content and customer flow
Improve page wording, service information, quote forms, contact details and navigation without a full rebuild.
Migrate when it makes sense
Move to WordPress only when the current platform is limiting ownership, features, SEO, cost control or future growth.
Maintenance options
Support matched to the website
Plans and one-off work are quoted after we review the website. This avoids charging for features a small site does not need or underquoting a complex store or custom system.
Basic website upkeep
Essential Care
The final scope depends on platform access and existing website condition.
- Core, theme and plugin or app updates
- Backup review
- Basic security and functionality check
- Suitable for smaller brochure websites
Ongoing small business support
Business Care
Recommended for businesses that rely on their website for leads and enquiries.
- Everything in Essential Care
- Regular form and website checks
- Performance and SEO health reviews
- Agreed content updates
- Priority support where included
Stores and complex websites
Custom Care
Best for websites with sales, bookings, custom tools or higher support needs.
- Support designed around the platform
- More frequent backups or checks where required
- E-commerce, membership or custom feature support
- Reporting and planned improvement work
Common questions
Website maintenance FAQs
Can you maintain a website you did not build?
Yes. We can assess most websites and confirm what access and work are possible before quoting.
Will an update ever break a website?
Updates can expose conflicts between themes, plugins, apps or custom code. We use backups and checks to reduce the risk, but some faults may need separate repair work.
Can you update prices and services?
Yes. We can update text, images, prices, service details, contact information and new page content as part of an agreed scope.
Do you only maintain WordPress?
No. WordPress is our preferred platform for many businesses, but we can support other platforms where access and platform limits allow.
Website support
Let us review your website and explain what it needs.
Send the website address, platform if known, the main issues and the type of ongoing support you need.
Request Website Maintenance